About Us


Laser Electrical Carrum Downs has the expertise and experience that delivers quality projects that run efficiently. We have the technology and systems that get you the best results every time.

Laser Electrical Carrum Downs started out in year 2000 working out of a small garage in Burwood with a converted bungalow as offices. Under the direction of David Gibson whose vision was and has always been to provide high quality workmanship and superior customer service.

With this philosophy the business grew quickly and as such joined the Laser Electrical group in 2005. David saw the value of the advanced systems offered by Laser Group, branding and the strength of the group and its client based focus things that are very much in line with the culture we were already building.

Laser Electrical Carrum Downs has gone from strength to strength over the last 5 years. Winning Spotlight supplier of the year 2016. Finalists in all categories for Laser Group 2017 and having Employee of the year finalists in 2015/17.

Laser Electrical Carrum Downs has a team focused motto "we care" this is something all staff buy into and is relevant with the charities we support and from the positive feedback from clients. With our new premises and growing team we have no doubts your experience in dealing with Laser Electrical Carrum Downs will be a positive one.


Our Team

David

Director

Mike

Business Development Manager

Sarah

Office Manager


The Laser Guarantee

When you hire a Laser electrician, you'll receive our 'Totally Dependable' service, guaranteed.

  • Timely delivery
  • Promise of care and skill
  • Appropriate work for customers' needs
  • Well-presented, professional employees
  • Ensure responsibility of material supplied
  • Honour manufacturer's guarantees
  • Meet and frequently exceed our customers' expectations

Awards

  • Outstanding Growth Award
  • Marketing Excellence Award
  • Excellence in Software and Systems Award
  • Networking Excellence Awards
  • Employee of the Year 2017 - Michelle Ally
  • Spotlight and Anaconda - Supplier of the Year 2016
  • Employee of the Year 2015 - Rowan Ball

Our Mission

To change the way customer service is delivered in our industry.

Our Vision

Laser electrical Carrum Downs is renowned for complete customer care, employee engagement and industry innovation. We believe in our core values: customer service, teamwork, safety and partnerships, and work together to achieve excellence.

We are proud of our reputation as the leading provider of totally dependable electrical solutions and accept responsibility to ensure your experience as a valued client is successful.

Our Core Values

What does this mean for our customers? We Care.

Honesty:

  • Be Honest with ourselves and our team mates.
  • Honesty builds trust.

Mateship:

  • Care and help each other.
  • Do the hand over well. When you only do the easy stuff you hand over the problems.
  • Step up!

Going the Extra Mile:

  • Do the extra 1%
  • Understand the client's needs and expectations.

Pride:

  • Proud of our work.
  • Proud to excel in what we do.

Stress Free Projects

Effortless Communication

Forget the hassle of dealing with multiple contractors, each with their own agenda. Enjoy the immense simplicity of having a single consultant to handle your project. Laser electrical Carrum Downs will act as your point of contact to handle all your electrical needs.

Whether you have one location or many, your personal Consultant will manage all your requests, and monitor your jobs through to completion.

One point of contact

No multiple numbers, it's the same number nationally 24 hours a day, 7 days a week.


Hassle-free Administration and Project Management

We help to streamline your administration by removing the roadblocks to efficient project management.

Constant Communication

We can offer tailored packages to suit client's needs whether it is in the form of weekly updates or reports on jobs as a whole. Need individual status updates? It is totally up to you as a client.


Award Winning Service

We best demonstrated our commitment to service by winning "Supplier of the Year" for Spotlight anaconda in the Facilities Management space. We were very proud to take out this award amongst great competition from other national providers across all trades and services.

Our goal is not to meet, but constantly exceed client's expectations.

National Coverage

With over 130 Laser branded members in Australia, we have the network to support proactive or reactive maintenance wherever you need it.

The good news is that you'll never need to worry again; our technicians are held to the highest of standards, not only with knowledge and skill, but also with punctuality and presentation. We're so confident, we guarantee it.

OH&S and Site Safety

Laser Electrical Carrum Downs prides itself on its safety record and continues to develop and improve its performance in this area. Our software platform allows us to ensure our team are 100% compliant, removing risk and exposure from our clients.

Energy Efficiency

Are you concerned about spiralling operating costs? We have it covered.

Our highly trained and accredited technicians are equipped to provide Laser's unique, on site audit of your power usage and deliver a comprehensive report and action plan for improvements. Once your plan is decided we manage all aspects of supply, installation, commissioning and maintenance of the latest technologies to achieve tangible cost reductions and clear return on investment.