Laser Electrical Carrum Downs started out in year 2000 working out of a small garage in Burwood with a converted bungalow as offices. Under the direction of David Gibson whose vision was and has always been to provide high quality workmanship and superior customer service.
With this philosophy the business grew quickly and as such joined the Laser Electrical group in 2005. David saw the value of the advanced systems offered by Laser Group, branding and the strength of the group and its client based focus things that are very much in line with the culture we were already building.
Laser Electrical Carrum Downs has gone from strength to strength over the last 5 years. Winning Spotlight supplier of the year 2016. Finalists in all categories for Laser Group 2017 and having Employee of the year finalists in 2015/17.
Laser Electrical Carrum Downs has a team focused motto "we care" this is something all staff buy into and is relevant with the charities we support and from the positive feedback from clients. With our new premises and growing team we have no doubts your experience in dealing with Laser Electrical Carrum Downs will be a positive one.
Business Development Manager
When you hire a Laser electrician, you'll receive our 'Totally Dependable' service, guaranteed.
- Timely delivery
- Promise of care and skill
- Appropriate work for customers' needs
- Well-presented, professional employees
- Ensure responsibility of material supplied
- Honour manufacturer's guarantees
- Meet and frequently exceed our customers' expectations
- Outstanding Growth Award
- Marketing Excellence Award
- Excellence in Software and Systems Award
- Networking Excellence Awards
- Employee of the Year 2017 - Michelle Ally
- Spotlight and Anaconda - Supplier of the Year 2016
- Employee of the Year 2015 - Rowan Ball
To change the way customer service is delivered in our industry.
Laser electrical Carrum Downs is renowned for complete customer care, employee engagement and industry innovation. We believe in our core values: customer service, teamwork, safety and partnerships, and work together to achieve excellence.
We are proud of our reputation as the leading provider of totally dependable electrical solutions and accept responsibility to ensure your experience as a valued client is successful.
- Be Honest with ourselves and our team mates.
- Honesty builds trust.
- Care and help each other.
- Do the hand over well. When you only do the easy stuff you hand over the problems.
- Step up!
Going the Extra Mile:
- Do the extra 1%
- Understand the client's needs and expectations.
- Proud of our work.
- Proud to excel in what we do.
Stress Free Projects
Forget the hassle of dealing with multiple contractors, each with their own agenda. Enjoy the immense simplicity of having a single consultant to handle your project. Laser electrical Carrum Downs will act as your point of contact to handle all your electrical needs.
Whether you have one location or many, your personal Consultant will manage all your requests, and monitor your jobs through to completion.
One point of contact
No multiple numbers, it's the same number nationally 24 hours a day, 7 days a week.
Hassle-free Administration and Project Management
We help to streamline your administration by removing the roadblocks to efficient project management.
We can offer tailored packages to suit client's needs whether it is in the form of weekly updates or reports on jobs as a whole. Need individual status updates? It is totally up to you as a client.
Award Winning Service
We best demonstrated our commitment to service by winning "Supplier of the Year" for Spotlight anaconda in the Facilities Management space. We were very proud to take out this award amongst great competition from other national providers across all trades and services.
Our goal is not to meet, but constantly exceed client's expectations.
With over 130 Laser branded members in Australia, we have the network to support proactive or reactive maintenance wherever you need it.
The good news is that you'll never need to worry again; our technicians are held to the highest of standards, not only with knowledge and skill, but also with punctuality and presentation. We're so confident, we guarantee it.
OH&S and Site Safety
Laser Electrical Carrum Downs prides itself on its safety record and continues to develop and improve its performance in this area. Our software platform allows us to ensure our team are 100% compliant, removing risk and exposure from our clients.
Are you concerned about spiralling operating costs? We have it covered.
Our highly trained and accredited technicians are equipped to provide Laser's unique, on site audit of your power usage and deliver a comprehensive report and action plan for improvements. Once your plan is decided we manage all aspects of supply, installation, commissioning and maintenance of the latest technologies to achieve tangible cost reductions and clear return on investment.